Time for change…

Today was my last day at Pactera Switzerland (formerly Innoveo Solutions) as Managing Director and Board member.

The end of a 14-year journey started with some slides presented at the Helvetia Group Executive Board in 2000. This period was full of nice and tough moments, bringing so much experience. I had the chance to meet so many great people (partners, customers, providers, competitors) and to work with/for them. To travel and discover new countries and new cultures: Russia, China, India, UAE/Dubai, Morocco, Italy, Spain, Germany, Austria, Denmark, … But specially I had such a great team around me, this is for sure what I’m the most proud of, and which is making my departure so complicated and emotional! You are the best, my colleagues and friends, my best wishes to all of you smile emoticon And thanks for your great gift (cf. picture), a book full of photos from our last 14 years events!

From Monday, I’m joining another great team at Boomerang Pharmaceutical Communications as Global Chief Operating Officer. I know this strong mid-size company since its foundation 17 years ago and I was working there as Board member for a long time. I’m very excited to integrate the Management Team there and to participate to the next steps of the growth of Boomerang!

Internet Mega-Trends

I couldn’t have a look earlier to the well-known KPCB Internet trends presentation. Lots of figures and insights in the 164 pages.

The latest edition of the annual Internet Trends report includes:
1. Key Internet trends showing slowing Internet user growth but strong smartphone, tablet and mobile data traffic growth as well as rapid growth in mobile advertising.
2. Emerging positive efficiency trends in education and healthcare.
3. High-level trends in messaging, communications, apps and services.
4. Data behind the rapid growth in sensors, uploadable / findable / shareable data, data mining tools, and pattern recognition.
5. Context on the evolution of online video.
6. Observations about online innovation in China

Some notes from my side:

  • Internet Users: <10% Y/Y growth & slowing…fastest growth in more difficult to monetize developing markets like India / Indonesia / Nigeria
  • Smartphone Subscribers: +20% strong growth though slowing…fastest growth in underpenetrated markets like China / India / Brazil / Indonesia
  • Tablets : +52% early stage rapid unit growth
  • Mobile Data Traffic : +81% accelerating growth…video = strong driver
  • Smartphone Users = about 30% of 5.2B Mobile Phone User Base
  • Tablet Units = Growing Faster Than PCs Ever Did… +52%
  • Tablet Users = Loads of Growth Ahead… At 56% of Laptops / 28% of Smartphones / 8% of TVs
  • Population penetration and Global users:
    • TVs 78% / 5.5B
    • Mobile Phone 73% / 5.2B
    • Smartphone 22% / 1.6B
    • Laptop+Desktop 21% / 1.5B
    • Tablet 6% / 0.4B
  • Mobile Usage = Continues to Rise Rapidly… At 25% of Total Web Usage vs. 14% Y/Y
  • Average Revenue per User (ARPU) and Mobile % of Monthly Active User (MAU):
    • Google $45
    • Facebook $7.2 / 79%
    • Twitter $3.6 / 78%
  • Healthcare Realities (USA)
    • Costs Up to 17% of GDP, at $2.8T in 2012, +2x as percent of GDP in 35 years
    • Waste = 27% of Spend, $765B of healthcare spend estimated from excess costs: $210B = unnecessary services; $190B = excess administrative; $55B = missed prevention opportunities; $310B = inefficient delivery of care / fraud / inflated prices (2009)
    • Individual Costs Rising, >25% of family income likely to go to healthcare spending in 2015E vs. 18% in 2005
    • Chronic Conditions = +75% of Spend, Most costly = cancer / diabetes / heart disease / hypertension / stroke…1 in 2 Americans has at least 1 chronic condition, 1 in 4 has 2+
  • Healthcare Realities (part II)
    • Digitization of Healthcare Happening
    • Providers Using Fully Functioning EHR (Electronic Health Record): 84% of Hospitals / Academic / Institutional practices
    • 51% (& rising) of office-based practices
    • Consumers Happy to Communicate via Email: 62% for healthcare concerns
    • Digital Health Venture Investments Rising: +39% Y/Y to $1.9B (2013, USA)
    • Examples:
      • Redbrick Health – employer engagement platform = 4:1 ROI savings per participant
      • Teladoc – employer focused telemedicine platform = $798 savings per consultation vs. office visit & ER over 30 days
      • Mango Health – adherence app = 84% Statin adherence vs. 52% market average
      • WellDoc – chronic disease platform = diabetes app prescription with reimbursement
  • Internet Trifecta = Critical Mass of Content + Community + Commerce
    • 1) Content = Provided by Consumers + Pros
    • 2) Community = Context & Connectivity Created by & for Users
    • 3) Commerce = Products Tagged & Ingested for Seamless Purchase
  • Biggest Re-Imagination of All = People Enabled With Mobile Devices + Sensors Uploading Troves of Findable & Sharable Data
  • More Data + More Transparency = More Patterns & More Complexity
    • Transparency : Instant sharing / communication of many things has potential to make world better / safer place but potential impact to personal privacy will remain on-going challenge
    • Patterns : Mining rising volume of data has potential to yield patterns that help solve basic / previously unsolvable problems but create new challenges related to individual rights
  • Big Data Trends
    • 1) Uploadable / Findable / Sharable / Real-Time Data Rising Rapidly
    • 2) Sensor Use Rising Rapidly
    • 3) Processing Costs Falling Rapidly…While The Cloud Rises
    • 4) Beautiful New User Interfaces – Aided by Data-Generating Consumers – Helping Make Data Usable / Useful
    • 5) Data Mining / Analytics Tools Improving & Helping Find Patterns
    • 6) Early Emergence of Data / Pattern-Driven Problem Solving
  • Photos Alone = 1.8B+ Uploaded & Shared Per Day
  • Costs evolution:
    • Compute Costs Declining = 33% Annually, 1990-2013
    • Storage Costs Declining = 38% Annually, 1992-2013
    • Bandwidth Costs Declining = 27% Annually, 1999-2013
    • Smartphone Costs Declining = 5% Annually, 2008-2013

 

Management vs. Leadership

I was searching for articles marking the differences between Management and Leadership, after a discussion in the office.

Three interesting ones I’ve found (literature is huge in this area):

  1. Wall Street Journal
  2. changingminds.org
  3. Harvard Business Review

The Wall Street Journal article is stating a book from Warren Bennies listing in a very nice way the main differences:

  • The manager is a copy; the leader is an original.
  • The manager maintains; the leader develops.
  • The manager focuses on systems and structure; the leader focuses on people.
  • The manager relies on control; the leader inspires trust.
  • The manager has a short-range view; the leader has a long-range perspective.
  • The manager asks how and when; the leader asks what and why.
  • The manager has his or her eye always on the bottom line; the leader’s eye is on the horizon.
  • The manager imitates; the leader originates.
  • The manager accepts the status quo; the leader challenges it.
  • The manager is the classic good soldier; the leader is his or her own person.
  • The manager does things right; the leader does the right thing.

This is resonating a lot, isn’t it? ;-)

6 Management Styles

Last week, I was thinking of the 6 different management styles, something I first heard in 2000 during my MBA. Interesting how some topic can pop up in your mind.

Two interesting inputs in Wikipedia and Leadersin Heels.

As a reminder, also for me (!), the 6 categories:

  1. Directive
  2. Authoritative
  3. Affiliative
  4. Participative
  5. Pacesetting
  6. Coaching

My experience still is that you have to consciously chose the best approach depending on the people and the context. No best style!

Apple ne vend plus de produits…

Pour tous ceux qui pensent encore qu’Apple vend des produits (iPhone 6) et ne comprennent pas leur approche "Ecosystème"…

Une très bonne analyse qui nous change des discussions sur la nouvelle "taille de l’écran"

Apple ne vend plus de produits

Pour chaque euro généré par la vente d’un iPhone, combien d’euros sont générés par les musiciens, développeurs, fabricants d’accessoires ou acteurs industriels ? Car même si Apple ne se rémunère que peu sur ce chiffre global (ce n’est pas leur objectif direct), le stabilité générée autour de chacun de leurs produits est proprement phénoménale. Chaque produit Apple est une comète avec une queue de plusieurs km de long, qui donne une assise incomparable sur le marché. Une assise qui stabilise Apple bien au-delà ce qu’un Microsoft ou un Samsung pourrait rêver avoir un jour.

Dropbox in Forbes

via Forbes.com

As a happy customer (50GB plan) of Dropbox since years now, I was very interested by this article in Forbes. Some insights (even if I encourage you to read the full article):

  • Dropbox has today 50 million users, one new user per second joining
  • 96% of the users pay nothing
  • 325 million files saved per day
  • Steve Jobs/Apple wanted to acquire Dropbox in 2009 for a nine-digit price
  • 2008: 9 employees. 200k customers
  • 2010: 14 employees, 2 million customers
  • Revenue 2011: $240 million, already profitable, 70 employees
  • Revenue 2012: even if they would not sign one single new customer, their sales will double
  • Dropbox started with $15k from Y Combinator
  • 1st VC round from Sequoia of $1.2 million
  • VC round in 2008, $7.2 million raised
  • VC round in August 2011, $250 million raised with a valuation of around $4 billion, VCs participating: Index Ventures (lead), Sequoia, Greylock, Benchmark, Accel, Goldman Sachs and RIT Capital Partners
  • Competitors perceived: Apple iCloud, Google Drive

Impressive story, wow…

Canon vs. Nikon

via Mashable

No no, I’m not entering the religion fight between the Canon and Nikon fans ;-) As you may know, I’m a happy Canon user for years now, and with the time, you get used to the interface of Canon or Nikon cameras and, if you have some good expensive lenses, you are so or so stuck with one or the other.

There are for sure some detailed differences between both brands, but generally speaking, both have very happy users since years…

What I haven’t realized, on the other hand, is the difference of size between both companies. Actually, Canon is much bigger than Nikon and is selling 4x more DSLR than Nikon! That was not clear for me, always had the impression that both are more or less of equal size…

  Nikon Canon
Founded in 1910 1937
Number of employees ~ 26’000 ~ 197’000
Revenues on cameras
2008
2010
4.8 bn EUR
4.8 bn EUR
12.1 bn EUR
11.5 bn EUR
Revenues on DSLR
2008
2010
2.1 bn EUR
1.9 bn EUR
7.9 bn EUR
8.1 bn EUR

On my way to Saint Barth!!

Dear colleagues, friends, partners, competitors, customers, readers,

As you know, I am waiting for this moment for quite a while!

We have the chance again to visit our “second home-sweet-home”. I cannot say how far I am happy to be there with my wife and my son. To have the time for them. To think about something else as the business and Innoveo (although I love that ;-).

No holidays since last August, quite a long time…

So a good chance for a “hardware” reset, a re-load and recharging.

I wish you all a very good time, take care!

PS: yes, I should be able to publish some pictures & stories from *the* island ;-) Stay tuned!

Alsace nominated as one of the Top10 regions to visit!

via Lonely Planet

Crazy! In its “fifth eagerly-awaited annual collection of the best places to go and the best things to do around the world for the year ahead”, Lonely Planet, one of the most worldwide renowned source for travelers, has nominated my region, Alsace, as one of the Top 10 Regions to visit in 2010!!

As one of the Top 10 Regions for 2010, Southwest Western Australia “offers variety in spades,” Lonely Planet’s book says. […] Other regions to make the list are Alsace, Bali, Fernando Noronha, Goa, Koh Kong Conservation Corridor, Lake Baikal, Oaxaca, Southern Africa and The Lake District.

For those who don’t know Lovely Planet:

For over 30 years, Lonely Planet has inspired and guided independent travellers to explore the world around them. Our team of expert travel writers are all about on-the-ground research and no-holds-barred opinion. Lonely Planet is passionate about responsible travel and encourages people to make their impact as positive as possible. Whether it be through our trustworthy guidebooks, innovative downloadable digital guides, award-winning website or cutting-edge television programmes, Lonely Planet aims to inspire life-changing travel, where every minute can hold a new experience.