All the best for 2009!

Some thoughts concerning 2008+ and wishes for 2009.

Looking back to … 2008+

Actually, 2008 started for me already in 2007 :-)

Difficult to make the cut in January 2008, as we have started Innoveo in October 2007…

So, below, some pictures which are representing my 2008+, a mix of private and professional stuff, as usual.

And, without explanations, for sure ;-)

All in all, 2008 was again extremely “different” and “stable”.

  • Different, because I could learn a lot of new stuff, a bit more about myself, meet a huge amount of persons, very smart and people-oriented. A lot of new experiences, in so many different fields, wow :-) And, on top, a strong and deep feeling of being very lucky to be able to lead our own company with Nick . Different also, because it is the first time that I feel so clearly the quite high pressure, even positive, of leading a company and being “responsible” for this company!
  • Stable, because I had the chance, first, to work with and for the same great people! I like very much this ecosystem! Stable, secondly, because my family and private life is solid, full of happiness and great private moments. I don’t like stability, excepted in these two fields ;-)

What about 2009?

Looks interesting, isn’t it? As during all the downturn and crisis time, we will all have our ups and downs.

Hopefully with more “ups”, and not too deep “downs”!

Flexibility will be essential, as speed.

I wish you and your beloved ones all the best for the exciting coming year, a lot of fun, good wines and meals (!), success in your new business(es), and a lot of new learnings!

And keep dreaming :-)

Take care, Didier

[click on the calendar-zone to enlarge]

2007-2008

Lake Wobegon effect

via vowe

We all have – at least one time ;-) – the impression that we are delivering better outcome/results/outputs than the “average”. At work, during our education, by making sports, etc.

I haven’t know, as Volker, that this kind of positive illusion or overestimating was studied and has a name. Actually it is called the “lake Wobegon” effect. Have a look at the Wikipedia’s description.

The Lake Wobegon effect designates either: the human tendency to overestimate one’s achievements and capabilities in relation to others (in academic sources this is more usually called the above average effect or the better-than-average effect); or the finding that in many educational tests a vast majority of participants achieve results above the norm.

It is named for the fictional town of Lake Wobegon from the radio series A Prairie Home Companion, where, according to the presenter, Garrison Keillor, “all the women are strong, all the men are good-looking, and all the children are above average.” […]

The above average effect or better-than-average effect is one kind of positive illusion. It describes the tendency for people to evaluate themselves as ‘better than average’ on desirable skills, characteristics or behaviors. It is a characteristic bias of social comparison where people usually compare themselves to an unspecified peer and, despite the mathematical odds, en masse judge themselves to be better than their average peer.

I am learning every day! Or is that also a “lake Wobegon effect”?

;-)

Articles, conferences, reports, books, collaterals and video

Above an updated list (per October 18, 2008) of the different publications, articles, conferences, reports, books, collaterals and video linked with my work in the last years by Helvetia, ecenter solutions, and now, innoveo!

 

  ARTICLES        
1 31.10.2002 German, English Switzerland Schweizer Versicherung pdf DE, pdf EN, url
2 26.11.2004 French France 01 Informatique pdf, url
3 06.01.2006 English USA CIO Insight pdf, url
4 01.02.2006 English Rusia The Insurer pdf, url
5 11.04.2006 English USA FinanceOnWindow pdf, url
6 11.04.2006 English USA Finextra pdf, url
7 12.04.2006 English USA CRMtoday pdf, url
8 13.04.2006 English USA InfoWorld pdf, url
9 20.04.2006 English Australia ComputerWorld Australia pdf, url
10 24.04.2006 English USA ComputerWorld pdf, url
11 30.04.2006 English USA Enterprise Networks&Servers; pdf, url
12 15.05.2006 English NewZealand ComputerWorld NewZealand pdf, url
13 30.06.2006 German Switzerland Netzwoche pdf, url
14 01.07.2006 English USA Insurance Networking pdf, url
15 10.07.2006 English USA Computerwire pdf, url
16 24.07.2006 English USA GlobalServices pdf, url
17 04.09.2006 German Germany ComputerZeitung pdf, url
18 06.11.2006 English USA Baseline pdf, url
19 01.11.2007 German Switzerland ICT in Finance pdf, url
           
CONFERENCES        
1 16.04.2003 German Switzerland Euroforum – VersicherungsIT pdf, url
2 15.09.2005 German Switzerland IT-Strategie-Forum pdf, url
3 29.11.2005 English Russia International Conference pdf, url
4 15.05.2006 English Italy HP Enterprise Executive Summit pdf, url
5 19.09.2006 English Belgium euroOSCON pdf, url
           
REPORTS        
1 19.11.2005 English USA Thoughtware Worldwide pdf, url
2 01.11.2006 English USA Hurwitz & Associates pdf, url
3 01.12.2006 English USA Butler Group report pdf, url
4 16.01.2007 English USA Celent pdf, url
5 01.06.2007 English USA ovum report pdf, url
           
COLLATERALS        
1 01.01.2001 German, English Switzerland HP Success Story pdf DE, pdf EN
2 01.01.2002 German, English Switzerland HP Success Story pdf DE, pdf EN
3 23.10.2006 English USA HP Success Story pdf
4 01.08.2008 English Switzerland HP Marketing Collateral pdf
           
VIDEOS        
1 01.10.2006 English USA HP Video url

Innoveo Solutions, already one year – Part II

After the “who” of the “First who, then what”, let’s have a look at the “what” ;-) And let’s start with what I would like to call the “prerequisites”

 

Prerequisites

 

The prerequisites are quite “simple”! You have a business and the right people to address it ;-)

In other words: you have a business plan with clear ideas about:

  • the status quo (current situation where you are in the founding, acquisition from customers, productizing, financing, etc.)
  • you product and services
  • the market you would like to address
  • the competitors (no competitor, no market)
  • marketing and sales
  • administration & organization
  • productizing
  • management
  • risk analysis
  • finances

At the end, all this should be translated in a clear “values, vision, mission, industry and markets targeted, capabilities”.

As others, I like to speak about differentiation and customers’ pains, as from product positioning.

The best is still to confront your perception of the market with…the market itself! And to correct, iterate, improve, learn, make failures, learn, improve, etc.

We had the chance to start with a big customer contract with a well-known and established company, for quite a long duration. On top, we had also a huge asset, the IP (Intellectual Property) of our software product, coming from a 7 years development and big former investment.

 

Founding

Pfffuu, not so easy. Quite a lot of steps to do, and the first steps are extremely important!

  • First you need to fix the name of the company. The name is representing your new venture. It is central for your identity, your marketing and communication future activities. If you have already tried to find a name for a product or a company, you should know that it is very difficult to find a name which is not already used or reserved. As everybody, you then try to combine names, to use Latin or Greek names, etc. We were lucky because after a lot of tries, Nick found the name INNOVEO. At this time, 34 results on Google! And no company registered in Switzerland under this name. Furthermore, Innoveo is a great combination between INNOvation and VEO which means “to see” in Latin. At the end, we decided also to add “Solutions” to our company name because we are delivering software solutions. The domain-name was already reserved. So we had to buy the different main domains (for “innoveo”) and to transfer them. The name is also usable internationally and doesn’t seem to mean something in another language.
  • For the office location, it was clear that we wanted to stay in the Zurich/Switzerland area. As we are coming from different places, Zurich remains central and very attractive for hiring A-level international employees. Zurich is designated since years as one of the best place to live. On top, Zurich is a well-know financial place internationally. Concerning the office itself, we wanted to stay near a train-station. The building we were in before was ok. So after having evaluating other opportunities, we decided not to move.
  • Our Team was fully integrated in the evaluation and decision process for the choice of the name, as for the office location.
  • So, you have the name and the location, you need to choose the form of the company. This is also impacting a lot your venture! Accounting, Corporate Governance, legal obligations, etc. are very depending from this form. We mainly had two possibilities: “GmbH” (limited liability) or AG (Incorporated). As we have started with more than 14 people and we have very big companies as customers, it was quite clear that we need an “AG” form (incorporated). As for liabilities reasons (we deliver a software product).
  • Then you need to work on the statutes of the company.
  • You have to structure and define your Board of Directors. It was clear that Nick and myself will be members of the Board of Directors. We wanted to enlarge our Board with two external members, very qualified and experienced in different fields: strategic management, sales, software product marketing, product positioning, accompanying start-ups in their development, etc. We had the chance to be able to gain Bruno and Pancho. The organization of the regulations between the Shareholders’ Assembly, the Board of Directors and the Executive Management of the company should be also fixed and documented.
  • Ok, then you need to find the shareholders, to define the level of equity requested, the investment of each shareholder, and to define the Shareholders’ Agreement.
  • In the statutes, you have also to determine the signature rights of the Board and of the Management, and to authenticate them by a trustee.
  • At this point, you have also to open a corporate bank account, to be able to transfer the capital … and pay your first bills due to the founding process ;-)
  • The statutes, name and form of the company, office location, member of the Board of Directors, level of Equity, and the signature rights have to be registered (and partly published) at the Commercial Register.
  • For all these steps, you need absolutely the support of a attorney at law and a trustee. And, it is not the last time that you will need them ;-) We are working with Peter Neuenschwander (attorney) and Oliver Götz (trustee). since more than 18 months now. These two persons are extremely important for our company.
  • A picture below taken from the office of the notary in Walliseller – Switzerland, where Innoveo Solutions was founded on Monday, June 25, 2007 (Nick, Lorenz, Philippe and myself).

innoveo founding

That is, more or less (I have surely forgotten some stuff!), the founding process. At the same time, you need to define quite a lot of administrative processes. These, for the next post!

Innoveo Solutions, already one year – Part I

And what for a year :-) We started in October 2007, with 14 people. We are today 16. We started with one customer, we today have 4, which means some great steps on the way to the difficult customer diversification.

So, if you mind (if not, just stop to read this post, very easy ;-), I would like to take some minutes to look back to these extremely intensive 12 months. What have we done? Wow, good question! Let’s try to structure a bit these achievements. And let’s concentrate on the management activities, not on the great delivery and concrete outcome of the whole team. By doing this, it would take much more time. Just too much.

I will divide this “looking-back” process in different parts, too long for one post!

Let’s start with the 3 most important parts.

 

Co-leading Innoveo with Nick

  • Nick, my Business Partner, and myself are working for 8 years together. Our collaboration has evolved step-by-step, and we are leading the company together from the day 0.
  • Still a lot of fun, respect and learnings in this collaboration. And still complementary in our different ways of managing, based on the same foundation of values.
  • I am a lucky guy to be able to work with Nick and I am convinced that our strong collaboration and respect is very positive for Innoveo.
  • We have learnt again a lot how to work efficiently together. Responsibilities are clearly splitted but we benefit from each other everywhere it is possible.
  • We are developing ourselves in our new roles (Board members, leading tactically the company, sales) together and by our own. Specially helped there by our Board.

 

The management Team

  • We are also learning to act all together as an entire and compact Management Team, with Nick, with Philippe (Services and Support), with Lorenz (Technology) and Oli (Product Management).
  • Our roles and responsibilities are becoming more and more clearer. Delegation and cross-deputy roles are better in place. We are operatively leading the company together. The most important tactical decisions are taken together. The strategic orientation is discussed and prepared together for the Board meetings.
  • On the good way to efficiency.

 

The Innoveo people

  • “First who, then what” still in place, with some nice (and complicated) examples.
  • Wow, still the main driver to wake up each morning :-)
  • I really like the cultural mix and our multinational environment.
  • Our team spirit and identity is still extremely strong and both were confirmed from outside quite a lot of time. So it seems that it is not just an “internal” view ;-)
  • Lot of fun und humor, very experienced hard-working people. Extremely motivated. Experts in a lot of areas. Our customers like them! I too.
  • Great cohesion, very good personal development of almost everybody.
  • Nobody left Innoveo (since 8 years now, in the different constellations).
  • We could extend our team with Robert and Conny, two great persons, very well integrated in the team. As if they were by us since years!
  • People = still and definitely our *main asset*.

Next chapters will contain some stuff about:

Founding, Accounting, Administration, Human Resources, Legal, Productizing, Support process, Corporate Identity, Marketing and branding, Sales, Partner Management, Capital and shareholders, Board of Directors.

Perhaps not in this order!

Is business irrational?

via Seth Godin

YES, for sure, business IS irrational (at least an important part of it) :-)

I really *love* this post from Seth, excellent!

Parents or other adults who are irrationally committed to a kid’s well being make a huge (perhaps the biggest) difference in that young person’s life.

Entrepreneurs who are irrationally committed to their business are far more likely to get through the Dip.

Salespeople and service providers and marketers who are irrationally committed to customer service can completely transform an ordinary experience and make it remarkable.

Is being irrational irrational? Of course it is. That’s why it often works.

If you’re looking for the sensible, predictable, long-term strategy, this probably isn’t it. Except when it is.

WoW.

Seesmic founding and launch

Very interesting insides about how Loic has launched and founded seesmic.

I like very much this way of making business, which has more something to do with trust, with support & help, and with commitment of people concerning a vision.

I understand also Loic who is saying that being in a positive environment – which knows the risks und doesn’t underestimate them – is great. I hope that this will be also the case at a time in Europe… It is still more or less a pain to found a new venture here, and mostly because of the negative spirit around new founding and the risks taken…

Thanks Loic for sharing this piece of business and, at the end, much more this piece of your life!

And good luck with seesmic!

Paul Watzlawick’s hammer –

Philippe and Nick reminded me about the hammer’s story of Paul Watzlawick, and Philippe just sent an email with this “hammer’s story” from the book The Situation is Hopeless, but not Serious.

Cool illustration….of quite a lot of real situations ;-)

a man wants to hang a painting. he has the nail, but not the hammer. therefore it occurs to him to go over to the neighbor and ask him to lend him his hammer.
but at this point, doubt sets in. what if he doesn’t want to lend me the hammer? yesterday he barely spoke to me. maybe he was in a hurry. or, perhaps, he holds something against me. but why? i didn’t do anything to him.
if he would ask me to lend him something, i would, at once. how can he refuse to lend me his hammer? people like him make other people’s life miserable. worst, he thinks that i need him because he has a hammer. this has got to stop!
and suddenly the guy runs to the neighbor’s door, rings, and before letting him say anything, he screams: “you can keep your hammer, you bastard!”

Reminds you something?