Type of change process

We define two types of change process:

incremental change

– is based on evolutionary process

– aims at a continuous improvement of the current business model

– improves established practises

– is compatible with existing mind-set

fundamental change

– is radical and occurs abruptly

– leads to discontinuous process

– has an impact on the current mind-set

– is often painful for the people involved

Impact of change initiatives

The impact of change initiatives cannot be determined with accuracy.

Establishing a need for change

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Source: G. Müller-Stewens / Ch. Lechner